Terms & conditions
Introduction
The Customer acknowledges the responsibility to treat the rented equipment with utmost care. All damages or losses, except for inherent manufacturer defects, are the Customer's responsibility.
Raining season warning: If you see water on your monitor, please unplug it from the power source and let it dry for 24 hours before turning it on also contact our support team immediately. If you do not follow this protocol, you are responsible for any damaged caused by water entry.
1. Term of Agreement: The parties do herein bind themselves to the terms of this Agreement in regard to all equipment rented by Customer from monis.rent (PT. CAHAYA MENTARI BALI) from the date of this Agreement until terminated, modified or replaced.
2. Maintenance of Equipment: The Customer agrees to keep and maintain all the rental equipment in good condition and assumes full responsibility for all the equipment and supplies until the rented items are returned. The Customer agrees not to remove, cover, alter or deface any tags, serial numbers or nameplates on the equipment. He must also take the rented goods out of their transport packaging and insure the goods are kept inside at a place with steady airflow and reasonable temperature.
3. Cancellation fees: You can cancel your order anytime before delivery for free, either as a coupon voucher or a refund with a 5% processing fee. After delivery, cancellations depend on your payment option:
One-time payments are non-refundable but allow early returns.
Weekly and monthly subscriptions have non-refundable renewals but can be canceled anytime before the next renewal date on a weekly/monthly base.
Read more.
4. Lost and/or Damaged Equipment: In the event of any loss or damage to the rented equipment, the Customer agrees to pay the rental rate during the period of time monis.rent is deprived of the equipment and until such time as it is repaired and/or replaced. The Customer agrees that the value of the rented equipment, in the event of damage and/or loss requiring replacement rather than repair of said equipment, is the replacement value as determined by the manufacturer’s list price at the time of said loss.
5. Inspection of Equipment: The Customer acknowledges that by executing a Rental Checkout Sheet for particular equipment, warrants on behalf of Customer that the equipment has been examined and tested by Customer and that the same is in good working order and condition. In the event equipment is shipped to Customer, Customer failure to notify monis.rent of any defects or problems with equipment within 24 hours of receipt shall be conclusively deemed as an acknowledgment that all equipment has passed customer approval and is in good working order.
6. Indemnification and Hold Harmless: The customer agrees to assume full responsibility and liability for the safekeeping and return of all rented equipment accepted by Customer, as shall be set forth in monis.rents’s Rental Checkout Sheet. Customer agrees to indemnify and hold harmless monis.rent and any other persons to which monis.rent itself may be responsible to indemnify and hold harmless, from any and all liability, claims, damages, costs and expenses arising from Customer’s use, misuse and/or possession of the rented equipment.
7. Returned Equipment: Acceptance by monis.rent of the return of rented equipment does not waive any claims that the company may have against the Customer for patent, latent or hidden damage to the equipment. Monis.rent shall have a reasonable period of time after return of said equipment to discover said damages.
8. Inspection/Repossession of Equipment: The Customer agrees to admit any employee or agent of monis.rent to enter the premises upon which equipment is kept for the purposes of checking the condition of the company’s equipment and/or for repossessing the equipment in the event the Customer is in default of any term of this Agreement whatsoever.
9. Exclusive Possession/Non-Assignability of Lease: The Customer shall not sublease or loan the equipment or assign this Agreement to any other persons, firms or corporation and said equipment shall at all times remain under the immediate, exclusive control and direction of the Customer.
10. Shipment: If a shipment cannot be fulfilled due to an incorrect address or the receiver being absent, monis.rent will return the order and attempt delivery again the next day after receiving the correct details from the customer. A $20 delivery failure fee will apply, along with additional delivery fees for the new attempt.
11. Minimum order amount and right to cancel: monis.rent staff always has the right to cancel an order, regardless if payment was received or not. Some items require a minimum order amount, otherwise the booking will be canceled later.
12. Security Deposit A security deposit is required depending on the order volume and needs to be topped up by the customer in their order account 24 hours before delivery. Once the equipment is returned, our technical team will inspect it, which may take up to three working days. If the equipment is returned in satisfactory condition, the deposit can be withdrawn by the customer.
13. Construction: In the event any parts of this Agreement are found to be void, the remaining provisions of this Agreement shall be binding with the same effect as if the void parts were not included.
14. Prohibited Use and Liability for Illegal Activities: The Customer agrees not to use the rented equipment, for any illegal activities or purposes that violate local, national, or international laws. The Customer is solely responsible for any legal consequences or liabilities arising from such misuse.
