Monis Care
Did your device take a tumble? Monis will replace your device at your earliest convenience.
What's covered?
Device errors from the manufacturer are 100% covered by us. Please contact our support in order to initiate replacement.
Manufacturer device errors
What's not covered?
Monis Care doesn't cover stolen, lost, or damaged devices — you’re responsible for the replacement costs. Please contact your liability insurance in order to refund you in the following cases.
Burglary or theft- Damage or loss
- Improper usage
Improper use encompasses water damage, screen scratches, damage from transportation, and any harm not resulting from the manufacturer's defects.
What’s not covered?
Monis Care doesn't cover stolen, lost, or damaged devices — you’re responsible for these costs. Please contact your liability insurance in order to refund you in case of damage.
Burglary or theft
Seseh, Ubud, Sanur, Denpasar, Jimbaran and Uluwatu.
Damage or Loss
Seseh, Ubud, Sanur, Denpasar, Jimbaran and Uluwatu.
Improper usage
Seseh, Ubud, Sanur, Denpasar, Jimbaran and Uluwatu.
